You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter: • say what the participants liked about the hotel • explain why they were unhappy about the food suggest what the manager should do to improve the food in future

Dear Sir, I write in reference to my company’s annual meeting which took place in your hotel, Holiday Inn, on

last

Monday. I booked into your hotel due to the amazing reviews I read online. All the participants of the meeting liked the well-arranged seating area in the lounge, its theme and its lighting. The food was

also

served on time,

moreover

, all the workers have been a great help to us.

However

, the meal which was served was not warm enough, and it was served cold.

Furthermore

, cutlery was limited due to

this

,people had to call waiters to bring them what they needed. The lunch was haphazard. I regret to say that I am not completely satisfied with your service. I would suggest that you could be careful about

this

next

time, or you can

also

install small burners beneath every food bowl to keep them warm.

Additionally

, you must supervise your kitchen workers effectively to avoid

this

in future. I would appreciate it if you could look into

this

matter at your earliest convenience. Yours faithfully, Leo