You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired. Write a letter to the company. In your letter, *  introduce yourself *  explain the situation *  say what action you would like the company to take

Dear Sir or Madam, I am writing to inform you that my newly purchased cell
phone
is broken, and I request an urgent repair of my
phone
. I am a customer who buy a brand-new iPhone14 in the Kerrisdale store
this
Tuesday, and I
also
included an Apple Care package in my purchase.
In addition
, I am a return customer for
this
product because I consumed the same iPhone two weeks ago. After a few days, my new cell
phone
was not able to answer the call, and it was not able to turn on the silent function.
In addition
, the power of the
phone
was quickly out of power, and I perceive that these three situations are not normal. I would like to request an immediately detailed check over
this
phone
and replace some unusable minor parts so as to become a standard operating cell
phone
.
Otherwise
, I could accept to exchange another new identical smartphone if your mechanician could not solve my problems. I look forward to hearing your response and hope you can offer excellent customer service. Yours Faithfully Claire Chen
Submitted by claire9377 on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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