You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired. Write a letter to the company. In your letter, * introduce yourself * explain the situation * say what action you would like the company to take

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Dear Ramesh, I am one of your customers who has recently purchased a Samsung Galaxy phone from Sector 17 store, Chandigarh. I am writing

this

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letter to let you know that in just 15 days of purchase, the mobile display got affected and it stopped working altogether.

Last

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week, I lodged a complaint with customer care and

also

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had a conversation with one of your company representatives about getting it repaired but no action has been taken by them so far.

Therefore

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, I request you to please look into the matter once and get my mobile phone repaired. Since the product is under warranty of two years, I would like you to take appropriate action in

this

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regard. I have attached the purchase invoice with

this

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letter for your reference. The payment was made in cash only. Kindly let me know if any

further

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information is required from my side. Yours faithfully, Sania

cashreya2675Thu Nov 10 2022

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5
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

153 words

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