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Band 5.5

You travelled abroad and faced problems at airport. Write an letter to the airport manager and provide -your flight details -what is problem -suggest some improvements you want to see

#airport #manager #-your #flight #-what #-suggest #improvements
Dear Sir/Madam,
This
 humble piece of
a
Correct article usage
apply
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paper wishes to raise your attention to some aspects of
airport
service
 that I have faced
last
 week. I am afraid but,I never expected
this
 kind of assistance. My name is Misbaha and I
had
Unnecessary verb
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travelled from IGI
Airport
 Delhi to Dubai for family holidays.My flight number was AI-239
that
Correct pronoun usage
which
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 departed at 6 pm according to Indian time and landed there around 10:30 pm. In fact, it was
pleasant
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a pleasant
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 journey,
however
 regarding the
airport
service
 It made me a bit sad.
To begin
, I waited one hour for immigration clearance in
long
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a long
the long
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 queue. As my family was with me so, its was became harsher to manage my children because they started crying. Even though, I requested from the
airport
 staff that my children are feeling uncomfortable yet no one turned to me. Once I reached to counter
then
 I asked to officer
that
Correct word choice
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why only two counters are operating, and he replied to me in a mannerless way that it is not non of my business
subsequently
,I feel humiliated. I would to like emphasize that please some amendment is really needed in terms of
service
 and hospitality.
Firstly
,
Airport
 staff must be polite as it reflects our nation’s image on an international level.
Secondly
, there must several counters open to avoid any inconvenience to passengers along with some emergency
service
 if required.
Prompt
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A prompt
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 response is highly appreciable and I am looking forward to
hear
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hearing
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 from your side. Yours Sincerely Misbah Mzahir
Submitted by misbahamzahir8 on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • flight details
  • flight number
  • arrival time
  • departure time
  • baggage claim
  • customer service
  • long queues
  • staff attitude
  • improvement suggestions
  • enhanced training
  • clear signage
  • lost luggage
  • travel experience
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