You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take

Dear Sir/Madam, I am writing to express my dissatisfaction with the stay in your

hotel

. I booked your

hotel

last

week for five days and I was there for an official purpose. As you know the climate was extremely cold

this

year, and the heating system arranged at your

hotel

was found to be mediocre. It is designed to use for normal climate conditions, and I could not cope with the freezing cold of

this

winter. To overcome

this

situation, I ordered an extra blanket, but it was of no use. It was a sleepless night and it affected my performance during the meeting with the higher-ups. So on the very

next

,

day

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the day

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I moved to another

Hotel

where I stayed the rest of the days. Perhaps it would be useful to install a state-of-the-art heating system that can cope with the utmost weather conditions. On top of that, it will be highly appreciable if you could compensate me for my loss with a refund or gift vouchers. I look forward to hearing from you at your earliest convenience. Yours faithfully, Tony M Nidhiry.