IELTS Writing Correction Service
Writing Samples
Band 4

Write a formal letter of complaint about holiday resort

#complaint #holiday #resort
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Dear
Mr.
Change the punctuation
Mr
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 Smith, I am writing to express my great dissatisfaction with the service of the holiday resort we stayed at. My travel agent recommended it to us, but we are not satisfied at all.
Firstly
Linking Words
, the mom we were checked in
was
Unnecessary verb
apply
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with dirty bed sheets the floor was not moped and the
Correct your spelling
nightstands
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night stands
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nightstands
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 were full of garbage.
Then
Linking Words
 the restaurant served my boyfriend and
I
Correct pronoun usage
me
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 stale food for dinner and the fizzy drinks were not fizzy but half cola half water.
Linking Words
Also
Add a comma
,Also
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 the waiter refused to give me a fresh plate of food and fizzy enough drinks On top of all that, the manager of the reception did not pay any attention to the difficulties we shared with him. He told us to just calm
and
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down and
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 enjoy our trip
instead
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 of making problems with the cooks and the staff of the resort. My boyfriend and I demand a full refund without any other
types
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type
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 of apologising. We
also
Linking Words
 will not be returning to
this
Linking Words
 resort under any circumstances. I think it would be best if you get together with the staff and solve all the problems for the customers after us.
Submitted by taniadim74 on

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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