Write a letter to your internet service provider to complain. In the letter: - Describe the problem and why you are unhappy - Arrange for an engineer to visit your home - Request a reduction in your bill

Dear Sir, For the past week, I have been facing frequent disconnections on my home internet connection. The problem occurred during the beginning of the recent heat wave and has kept increasing ever since. Please bear in mind that the wiring for the internet access in our vicinity is based on old copper wires, owing to which, tends to heat up during summer and causes

this

issue. I would appreciate it deeply if you could arrange an in-person inspection by one of your representatives to visit my house and have a closer look, as well as, suggest a better wire-management strategy to avoid

such

issues in the future. It would

also

be very kind of you if you could write off the charges for the

last

month, as I stated earlier, your services were quite unusable in the previous few weeks and I was unable to make much use of them. Thank you for your time and consideration. Yours faithfully Fahad