You are a student at an English language school in Brighton and are living in private accommodation with other flat mates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success. Write a letter to the landlord. In your letter, state your reason for writing describe the problems and explain how you feel propose a solution and risk the landlord to take action

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Dear Mr Jones, I am one of the tenants at your property in Upper Lewes Road and am writing to complain about the fact that we do not have any hot water or heating in our
house
. As you know, we have been living in
this
house
since September and have always paid our rent on time.
However
, we have had no hot water for the
last
two weeks.
This
is making our lives very difficult, especially as it is now the middle of winter.
Last
week you said you would send a workman to our
house
within 3 days, but no one came. After calling many times, the workman eventually arrived at the
house
5 days later. Unfortunately, he said he could not fix the problem because the boiler was too old! We are now extremely unhappy about
this
solution. We are prepared to continue to rent your
house
but please arrange
emergency
Change preposition
for emergency
show examples
repairs to be made. We
also
request a 40% discount on our rent for the period we have been without any hot water or heating. We look forward to hearing from you. Shannon Brown
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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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Topic Vocabulary:
  • I am writing to bring to your attention...
  • I wish to formally complain about...
  • Despite several attempts to repair...
  • The absence of hot water and heating...
  • This ongoing issue has caused considerable inconvenience...
  • As a result, it has become increasingly difficult to...
  • I urge you to take immediate action...
  • I propose that a specialist be consulted...
  • Should this problem persist...
  • I hope to hear from you at your earliest convenience...
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