You recently bought a piece of equipement for your kitchen but it did not work. You phoned the shop but no action was taken Write a letter to the shop manager. In your letter - Describe the problem with the equipment - explain what happened when you phoned the shop - say what you would like the manager to do

Dear Sir/Madam, I am Lynn from Belmont, and I am one of your regular customers at My Kitchen Shop. I'm writing

this

letter for complaining about my

last

purchase of a microwave.

Firstly

, I bought a microwave on 10th December 2022 at your store, when I used it for the

first

time it ran and suddenly stopped after a few minutes, and it cannot be turned on again. I tried many times but the results were the same. I am not sure what was the cause. I tried to phone your customer service to report the issue. Someone picked up the call and said that he will send a technician to my house.

However

, nobody came to my house to repair it until now. It seems like nobody cares about my problem.

That is

why I am writing

this

and expecting you to take serious action. It would be great if you can replace my faulty microwave since it has a valid warranty or send someone to repair it as soon as possible. I hope to hear from you soon, Thank you in advance. Yours faithfully, Lynn