On a recent holiday you lost valuable item. Fortunately you have travel insurance to cover the cost of anything you lost. Write a letter to the manager of your insurance claim. In your letter, Describe the item you lost Explain how you lost it Tell the insurance company what you would like them to do

Dear Sir / Madam,
Firstly
, My name is Anuradha Wanigarathna and I am writing
this
letter to claim the amount of my mobile which I lost during my
last
vacation.
And
Correct word choice
Also
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also
, I
am
Wrong verb form
have been
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a loyal customer of your insurance company for over five years. I lost my mobile phone during a trip to Jaffna on the 10th of December 2022. My mobile is Samsun A7. It has a pink back cover. I
brought
Correct your spelling
bought
show examples
it for Rs 50000.00. I lost my phone at Jaffna railway station at that moment I kept my phone in my luggage and went to the washroom.
Although
, When I
come
Wrong verb form
came
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back it disappeared.
Moreover
, I searched everywhere at the station but I could not find it. I went to the police station and put in a complaint. Before I went on the journey I brought travel insurance which is named Platinum travel insurance.
Nevertheless
, Your company told me it is covering the cost of anything lost during the journey. My policy number is KNK21445645. So, I request you approve my claim and give me the full value of my lost item . I attached a copy of the police complaint to
this
letter. I look forward to hearing from you. Yours faithfully, Anuradha Wanigarathna
Submitted by jds.sampath on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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Topic Vocabulary:
  • valuable possession
  • insurance claim
  • misplace
  • irreplaceable
  • receipt
  • policyholder
  • reimbursement
  • coverage
  • claim number
  • deductible
  • documentation
  • authenticate
  • liability
  • premium
  • accidental loss
  • indemnity
  • beneficiary
  • contact details
  • substantiate
  • correspondence
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