You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office. In your letter, give the details of your journey, including the date, time and where you sat explain the problems that happened and express your dissatisfaction ask about what action will be taken to improve the servic

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Dear Sir/ Madam, I am writing

this

Linking Words

letter in order to complain about the difficulties I have faced on a

train

Use synonyms

while

Linking Words

travelling from London to Manchester. I would like to tell you that I was using

this

Linking Words

train

Use synonyms

service on 10th January 2023 at 10 am from London

Train

Use synonyms

station and my seat number was C6 in cabin number 5. The first thing I would like to draw your attention to is cleanliness . My seat was near to washrooms but it was difficult to

seat

Verb problem

sit

show examples

there owing to the unpleasant smell coming from the washroom. When I went to use the bathroom I saw that

this

Linking Words

area was not cleaned for a long time.

In addition

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, some crew members were rude in behaviour.

Instead

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of assisting ,passengers they were yelling at customers which was totally unacceptable. I would be grateful if you could take serious steps against these issues.

Firstly

Linking Words

, assign someone who will check the cleaning of the

train

Use synonyms

every day.

Moreover

Linking Words

, you should take strict action against members who are not working properly. I am looking forward to hearing from you. Yours sincerely, Tom Nick

komal03892Thu Jan 19 2023

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coherence cohesion

Ensure that the greeting and closing are more formal, such as 'Dear Sir/Madam' at the beginning and 'Yours faithfully' at the end of the letter.

coherence cohesion

Ensure that each paragraph contains a single main idea and that ideas are logically organized throughout the letter for better coherence and cohesion.

6
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

189 words

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