You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office. In your letter, give the details of your journey, including the date, time and where you sat explain the problems that happened and express your dissatisfaction ask about what action will be taken to improve the servic

Dear Sir/ Madam, I am writing

this

letter in order to complain about the difficulties I have faced on a

train

while

travelling from London to Manchester. I would like to tell you that I was using

this

train

service on 10th January 2023 at 10 am from London

Train

station and my seat number was C6 in cabin number 5. The first thing I would like to draw your attention to is cleanliness . My seat was near to washrooms but it was difficult to

seat

Verb problem

sit

show examples

there owing to the unpleasant smell coming from the washroom. When I went to use the bathroom I saw that

this

area was not cleaned for a long time.

In addition

, some crew members were rude in behaviour.

Instead

of assisting ,passengers they were yelling at customers which was totally unacceptable. I would be grateful if you could take serious steps against these issues.

Firstly

, assign someone who will check the cleaning of the

train

every day.

Moreover

, you should take strict action against members who are not working properly. I am looking forward to hearing from you. Yours sincerely, Tom Nick