You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter • say what the participants liked about the hotel • explain why they were unhappy about the food • suggest what the manager should do to improve the food in future

Dear Sir or Madam, I am writing with regard to some feedback from the GE annual meeting which took place in your Hotel
last
weekend. Most of our colleagues were satisfied with the service both from the front desk and the banquet hall. They
also
mentioned that providing refreshments during the break was a brilliant idea.
However
, participants felt disappointed about the lunch buffet. First, most of
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the dishers
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dishers
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dishes
were too cold to serve, especially in winter.
Then
, it only provided tea and coffee as drinks which could not meet needs at all.
Moreover
, we did inform the food manager preparing vegetarian meals, but it turned out to be nothing included.
Therefore
, I hope that the food manager should be responsible to take all of the
clients'
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client's
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requirements into consideration, and double
check
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them before starting. I sincerely hope we will still have opportunities to cooperate in the future. Yours faithfully, Jenny Liu
Submitted by jennyliuyalan on

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Topic Vocabulary:
  • Compliments
  • Ambiance
  • Professionalism
  • Hospitality
  • Quality
  • Variety
  • Freshness
  • Catering
  • Menu options
  • Dietary requirements
  • Feedback
  • Survey
  • Collaboration
  • Improvements
  • Rectify
  • Gastronomy
  • Culinary
  • Hospitality industry
  • Client satisfaction
  • Constructive criticism
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