You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter • say what the participants liked about the hotel • explain why they were unhappy about the food • suggest what the manager should do to improve the food in future

Dear Sir or Madam, I am writing with regard to some feedback from the GE annual meeting which took place in your Hotel

last

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weekend. Most of our colleagues were satisfied with the service both from the front desk and the banquet hall. They

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mentioned that providing refreshments during the break was a brilliant idea.

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, participants felt disappointed about the lunch buffet. First, most of

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the dishers

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dishers

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dishes

were too cold to serve, especially in winter.

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, it only provided tea and coffee as drinks which could not meet needs at all.

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, we did inform the food manager preparing vegetarian meals, but it turned out to be nothing included.

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, I hope that the food manager should be responsible to take all of the

clients'

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client's

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requirements into consideration, and double

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them before starting. I sincerely hope we will still have opportunities to cooperate in the future. Yours faithfully, Jenny Liu