You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include Details about the meeting The problem you face What should be done

Dear Thesa, I am writing from the Amda organisation about the event that you have recently managed for us.It was at the Sheraton hotel in downtown Saigon and was held the other week on the 23rd on the 4th floor in the reception area. There were some issues during the meeting that you could have foreseen in my opinion.

Firstly

, the catering was late and few dishes appealed to attendees. We are a local organisation but most of the food was western.

Additionally

,we tried to reach your company in order to arrange for an extra hour but we could not contact you.

This

was extremely unprofessional. In my point of view,you should address these problems immediately by ensuring that you have catered

accordingly

to the taste of the company or organisation that you are representing.There should

also

be a backup number to deal with any issues that come up during the event. I hope you will be able to make some form of restitution to us for these inconveniences. Please reply promptly. Best regards Axa