Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it
Dear Sir or Madam,
I am writing to inform you that your company has delivered the mistaken merchandise to me.
The order reference number is AB123, and I ordered a pair of the red Jordan Nike shoes via Nike's homepage on the 10th of January.
Additionally
, Jordan's original signature should be shown on the shoes, and the shoe box should be a uniquely designed container, made of plastic materials.
When the product was received by myself, the shoe is in blue. Moreover
, the last
number of the order number does not match my original one. Another obvious mistake is the footwear was placed in a regular paper shoe case.
I would ship the wrong shoes back to your company and cordially request you to exchange my originally ordered Jordan sneakers back to me. Furthermore
, your company should compensate me for the shipping payment to me regarding this
flaw.
I have already mailed the product back to the Nike store, so please proceeding this
request as soon as possible.
Yours faithfully,
Claire ChenSubmitted by claire9377 on
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