Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return the damaged item

Dear Sir or Madam, I am writing to express my dissatisfaction with regard to the laptop that I have purchased from your online market.It is completely disappointing to discover the problem. I ordered
this
product three weeks ago,
however
,I took it from the local post office 2 days ago.When I unpacked the device,I was shocked that how it was damaged.
This
concern made me feel down because I was waiting for my laptop impatiently.There were stretches on the front of the product. I suppose that
this
defect has caused during the shipment,
therefore
,I demand compensation for fulfilling my needs.I require a full refund and please ensure it sooner because I need a computer to carry out my tasks at work. I am noting my address,you can contact me via Whatsapp or by email.My cell phone number is 0935853 and my email account is [email protected],Inform me of the proper time in order to return a poor product. If you require any
further
information please do not hesitate to contact me. Yours faithfully Malik Maliki
Submitted by malikli.malik1995 on

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Topic Vocabulary:
  • disappointed
  • product quality
  • malfunction
  • defective
  • warranty
  • receipt
  • customer service
  • return policy
  • refund
  • exchange
  • inconvenience
  • consumer rights
  • acknowledgment
  • courier
  • postage
  • compensation
  • defective
  • resolution
  • turnaround time
  • escalation
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