You recently bought a piece of equipment for your kitchen but it did not work. You phone the shop but no action was taken. Write a letter to the shop manager. In your letter - describe the problem with the equipment explain what happened when you phoned the shop say what you would like the manager to do.

#piece #equipment #kitchen #work #phone #shop #action #manager

Dear Sir/Madam, I am writing

this

letter regarding my recent purchase of 43" Smart TV of LG make from your shop

last

week. I was so overwhelmed when I saw the demo of

this

TV at your store, but mine is not working properly. Allow me to elaborate on my issue here.

Firstly

, I was so eager to about

this

television since

this

model has been launched by LG, which is turn out to be quite the opposite. When I started the device

then

the display was flickering and the sound was quite low even at max level. When I tried to reach out to your customer service

then

they suggested I have to contact the manufacturer for any kind of defects in equipment, which I did not like at all.

However

, the product is only a week old and as per your terms and conditions of after-sales, I am eligible for a replacement or a complete refund. I have attached my invoice and warranty slip

along with

this

letter for your reference. I am politely requesting you to give me a new piece of the same model. I

also

request you to check with the sales executive to treat customers in the right manner. Looking forward to receiving your positive response with actions. Thank you in advance. Yours faithfully, Aryan

Submitted by umerasamdi on Thu Feb 02 2023

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7Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

9 paragraphs

221 words

9.00

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

equipment malfunction
customer service
warranty claim
attempted resolution
unsatisfactory response
replacement request
repair services
refund procedure
swift resolution
consumer rights
loyalty to the shop
managerial intervention

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