You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office. In your letter, give the details of your journey, including the date, time and where you sat explain the problems that happened and express your dissatisfaction ask about what action will be taken to improve the servic

Dear Sir/Madam, I am writing a letter to express my dissatisfaction and want to share issues which I have faced
while
travelling on a
train
that is
running under your supervision from Toronto to Windsor. I would like to tell you about my journey which started from
Correct article usage
the Toronto
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Toronto
Change noun form
Toronto's
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downtown subway at 9 am on 30 December 2022. My seat number was C8 which was cabin number 5
of
Change preposition
on
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the
train
. I want your attention towards your staff. Some crew members behaved badly with commuters. One lady asked for a bottle of water several times to a waitress but she ignored her. In
last
,
Instead
of apologising to a
customer
Add a comma
,customer
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she started arguing with her.
Moreover
, the washrooms were not cleaned properly .It was difficult to use the washrooms because of the bad smell.
In addition
, my seat was near
to
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apply
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the bathroom.
Thus
, it was difficult to sit there. I would appreciate it if you could take strict action against your employees who are not working properly.
Also
, it would be great if the
train
company hire more staff especially to clean the
train
and washrooms properly. I am looking forward to hearing from you. Yours faithfully, Nick Jones
Submitted by komal03892 on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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