You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: ●Describe the problem with the equipment ●Explain what happened when you phoned the shop ●Say what you would like the manager to do

#piece #equipment #kitchen #work #shop #action #manager #●describe #●explain #●say

Dear sir, I hope

this

letter finds you! I am writing

this

letter to express my utter disappointment with your customer service. Recently, I bought Instapot from your Toronto store where the shopkeeper did not allow me to check the equipment there and mentioned to me that If I have any issues

then

they would definitely resolve them. When I opened the box, I got to know that handle was missing which is the main part of it; without that, it would be useless. After seeing

this

, I immediately called your customer service and waited for 30mins on phone; after ,that your employee picked up my phone call and told me they would take action after a month as they have some construction work at the office. I would like to bring

this

up to the store manager that as you have multiple stores

then

you can solve my complaint at any other store as for you customer service should be the most important. You should listen to your customers and should provide a prompt solution to their complaints. I am looking forward to hearing from you regarding

this

matter. Thank you, Kanisha

Submitted by Neel Patel on Sat Feb 25 2023

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

Best regards,
Warm wishes,

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2Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

7 paragraphs

193 words

7.00

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

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The Closing

There is a lot of pressure on young people today to success academically.as a result some people believe that non academic subjects such as physical education and cookery should be removed from the school syllabus so that children concentrate on academic work

Children at secondary school are often taken on visits to museums, zoo and concerts and sometimes even to other countries. What do you think the advantages and disadvantages of such visits are?

Most employers do job interviews before offering a position to a person. Do you think this is the best way to do it, or are there better alternatives? What is the best method of choosing employees in your opinion?

Nowadays, children play less with others and this has an impart on their development. What are the reasons for this? Does it have a good or a bad effect on children?

Car ownership has increased so rapidly over the past thirty years that many cities in the world are now 'on ebig traffic jam'. How true do you think this statement is ? What measures can governments take to discourage people from using their cars?