You are a student at an English language school in Brighton and are living in private accommodation with other flatmates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success. Write a letter to the landlord. In your letter, state your reason for writing describe the problems and explain how you feel propose a solution and risk the landlord to take action

Dear

Mr.

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Mr

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Smith, I am writing to report an issue in regard to the heating in your place. Ever since the start of July, our heating system has been broken and there is currently no supply of hot water in your house. I appreciate that you had been sending workmen to come and fix the problem,

however

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, the system is still faulty. In fact, professional fixers had already come over four times, and their assessment was that the boiler may be damaged

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ageing. My flatmates and I are concerned about the upcoming winter since we are now in the middle of September. To provide a solution, these professionals have suggested a complete replacement of the old boiler. I am afraid that

this

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might be the only way to restore hot water. Based on the tenant agreement,

this

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situation should not

last

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for a long period of time,

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, please replace it with a new model. Your prompt response will be appreciated. Yours faithfully, Robert Lee