A telephone company made a mistake about sending your bill to a wrong address. Write a letter to the account manager to complain and explain What problem this caused What you would like them to do

Dear Manager, I regret to write

this

letter as I could not receive my monthly invoice despite multiple reminders and follow up which I cannot even think of it my dream of sending my bill to the neighbour who is not at all related to

this

payment. In fact, I was terrified to learn

this

news from my friends.

In addition

, they felt very bad to receive it for no reason.

Furthermore

, It has been impacting my goodwill in society without any of my mistakes and they came to my house and demanded money for the inconvenience caused as they were in shock for a

while

. As things are going in the wrong direction I want you to be with utmost priority and look

after

this

issue until you feel that everything is updated accurately.

Last

but not the least, please do not hesitate to check the account information and give a call to the customer to validate the address. I look forward to hearing an update to

this

letter with a piece of good news and hope the same issue would not occur again in future. Best Regards Lakshmi