You sent some documents by post recently, but they did not arrive. Write a letter to the post manager. In your letter -Give details of the situation -Describe the documents -Say what action you want tobe taken.

Dear Sir, I am writing

this

letter to express my dissatisfaction with your courier service. I posted my

documents

to a company in Banglore via your courier service with the booking number 1234.

However

, it’s not yet reached the destination and the estimated delivery date is

also

crossed two weeks ago. I recently had surgery and raised a

claim

about the same. The courier consists of various original

documents

including hospital bills and laboratory reports. These

documents

contain very sensitive personal health information. These

documents

must be submitted to the insurer in order to get approval for the

claim

. I want you to provide me with a detailed reason for causing

this

delay with valid proof. As deadlines are already passed and the

claim

will not get approved even if the

documents

are delivered, I believe I should not bear the loss because of your mistake and

hence

, I am asking you to provide me with the full amount that equates to the

claim

. I can be reached at my email mailto:[email protected] in case you need any other information from me. Yours faithfully, Kishan