You recently bought something from a TV home shopping channel. The product that was delivered does not have the same specifications / functions as the one advertised on TV. Write a letter to the TV channel. In your letter; Say why and when you bought the item Say what is the difference / what is wrong with it Say what action you would like them to take
Dear Sir or Madam,
I am writing
this
letter to express my dissatisfaction with the item brought from you on 28th January. Recently, I have seen an advertisement about the fridge on your TV home shopping channel. I liked the quality and functions which were shown by an anchor so I ordered the fridge on 28th January with order number 1234 and received it on 2nd February.
Unfortunately, the quality which was promised while
advertising seems to be missing. The product is not durable as it’s shown in the advertisement. Additionally
, there are multiple scratches on the front door and one handle is also
missing.
Therefore
, I request you to arrange for a return of the product and refund me the full amount. Please reach out to me before scheduling pick-up to ensure my availability. I can be reached at my email mailto:[email protected].
I hope we can resolve this
matter as soon as possible.
Yours faithfully,
KishanSubmitted by kishanpatel2550 on
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Contractions
Formal and informal language refers to using different forms of language in different settings.
In informal writing, you can use contractions such as I’ll and Сan’t.
In formal writing, you should write I will and Can not.
Do not use exclamation mark in formal writing, but you can use it in informal writing.