You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager. In your letter: 1)Say what the participants liked about the hotel 2)Explain why they were unhappy about the food 3)Suggest what the manager should do to improve the food in future

Dear Sir or Madam, I am writing to you on behalf of my company to acknowledge the services that your hotel provided for an all-day meeting arranged for our clients.

Firstly

, I would like to appreciate the astounding facilities available at your hotel. Particularly, the air-conditioning of the conference room since it was very crowded but still the guests were relieved by good ventilation.

Secondly

, the facility of the big screen helped everyone to understand the agenda and follow up on the discussion.

However

, the food that was served for lunch was not up to par because many participants expressed that it was a bit spicy.

Also

, there were not any special arrangements for diabetic patients.

Hence

, many of them had no access to desserts and beverages.

Therefore

, after getting the feedback from the audience I thought to bring

this

to your notice so that you could

further

improve your customer experience. I believe that your hotel is providing excellent services throughout but you might need to re-visit your food services like upgrading your menu to include special items, and including the temperature or spice level for each item. Yours Sincerely, Syed Muneeb Hussain