You recently sent some documents by post, but they did not arrive. Write a letter to the post manager. In your letter Give details of the situation Describe the documents Say what action you want the post office to take.

Dear Sir or Madam, I am writing regarding an undelivered postal shipment in your post office. Allow me first to elaborate on the situation. 2 weeks ago, on the twenty-first of May, I booked the postal service of the office, presumably under your management in order to deliver an envelope from Cairo to Ontario, Canada.

Additionally

, before sending my envelope, I had been reassured by one of your representatives that my files would reach within a maximum of a week.

However

, it has not been delivered yet. In relation to the specifics of the documents, they are 2 copies of my birth certificate,

along with

3 personal pictures and some work-related confidential papers which were required for evaluating my academic degree in Canada. To resolve

this

issue, and given the fact that it was entirely the foul-up of your company, I demand a full refund of the money paid for your service and a letter of apology from your clients for their negligence. Kindly, ensure that your representatives adhere to the professionalism criteria because

this

would cost me my job. I implore you to take these concerns seriously and thank you in advance for giving the matter your attention Faithfully, Ldlk Kdjhf