You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, say about the holiday and where you stayed mention why you are unhappy about the hotel where you stayed say what you would like the travel agency to do

Dear Sir or Madam, I am writing

this

letter to express my dissatisfaction in regard to the hotel where I stayed for three days and two nights booked by your company.  I took a trip to Goa on 15th March.

Although

the location of the hotel was quite breathtaking, the service by the staff was very disappointing. The windows show a surrounding Valley view, which was the only good thing during my stay . Regarding my experience, whenever I made a call to reception to give towels or coffee pouches, they ignored it. Even after making multiple attempts, they hardly bothered to fulfil my requirements.

Apart from

this

, the food at the restaurant was of poor taste. Since my whole trip got spoiled because of bad-quality amenities at that hotel, I want a complete refund of my money within a week. If you want any account details to provide my money back,

then

do not hesitate to write back to me. Awaiting a quick response from your end. Yours faithfully, Ryan Williams