Write a letter to an airline manager regarding your bad experience on a recent flight. Pease say Where and when did you fly? - What happened on the flight? - Give a suggestion how this issue could be resolved or prevented.

Dear

sir

Fix capitalization

Sir

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, I am Harvey, writing to you with regard to showing my dissatisfaction related to the services provided by your

airline

Punctuation problem

airline,

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"The Sky".

To begin

Linking Words

with,

last

Linking Words

week on 7 April 2023, my

flight

Use synonyms

was from Chandigarh to Bangalore. I booked an economy seat some days in advance

and

Punctuation problem

, and

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the seat number was TS-74G. Well, I am your regular customer

but

Punctuation problem

, but

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this

Linking Words

time I was very annoyed with the services received during the

flight

Use synonyms

. Likely, during the

Use synonyms

flight

Punctuation problem

flight,

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my journey was uncomfortable because there

are

Wrong verb form

were

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various issues with the seat. I informed the air hostess about the problem I

faced

Punctuation problem

faced,

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then

Linking Words

she behaved rudely.

Moreover

Linking Words

, during bag collection time, I did not get my

back

Check wording

bag back

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on the belt

and

Punctuation problem

, and

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your staff

answered

Verb problem

told

show examples

me to wait for two days because my bag was sent on another

flight

Use synonyms

by mistake.

Finally

Linking Words

, now it has been more than five days and I

did

Verb problem

have

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not

get

Verb problem

received

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any reply.

This

Linking Words

is a really terrible movement for me. I request you to please track my bag and inform me so that I get

Correct pronoun usage

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back.,

Linking Words

Otherwise

Add a comma

Otherwise,

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I have to file a complaint against your airline company. I look forward to hearing from you soon. Yours

Faithfully

Fix capitalization

faithfully

show examples

, Harvey

parvinderp93

May 2, 2023

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clarity

Start with a clear goal in one line, then write the details.

structure

Split the letter into paragraphs. Keep one idea in each paragraph.

grammar

Check small words and spelling, like 'bag' not 'back'. Use short, plain words.

content

You give date and route to show when and where the flight happened.

format

You sign off with a polite close.

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7
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
15
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

201 words

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Topic Vocabulary:

introduction
briefly
describe
origin
destination
negative
experience
delayed
unclean
inattentive
quality
technical difficulties
entertainment system
emotional impact
inconvenience
discomfort
disappointment
resolution
compensation
improvement
maintenance
upgrading
services
systems
closing
request
response
action
improved
thank
attention

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