With internet improvements, people can leave views or opinions on certain goods or services that they have purchased. Is it a positive or negative development?
It is an irrefutable fact that with technological advancements, there has been a drastic shift in the way customer review their bought
products
. Undeniably, with the introduction of internet
facilities , the communication gap between the manufacturer and the buyer has not only diminishedCorrect your spelling
Internet
,
but Remove the comma
apply
also
improved their relationship. This
essay shall further
enlist the positive impact of clients reviewing and commenting about the products
they have purchased or services they have hired, in ensuing paragraphs.
To start off, social media allows the viewers to post their experience regarding myriads of goods they have shopped which further
assists the potential buyers to make rational decisions such
as, whether to invest in the rated product
or not. Moreover
, a high rating of commercialised utilities helps marketers to gain a good reputation globally where anyone could easily access the product
's uses and performance, thus
, promoting it and gaining a greater consumer base. To substantiate, popular websites such
as Amazon and Flipkart not only permit the shoppers to rate and review each product
they order but also
, publically display it. Due to
this
, people tend to order high-rated products
.
Furthermore
, product
reviews and ratings make the producer or service provider more responsible. To elaborate, suppliers would become more cautious of the consequences in case they fail to provide a decent result and there is unfulfillment of consumer expectations. For instance
, it would be natural to expect a plunge in sales and a decline in clientele following a series of bad reviews by the purchasers such
as, in the case of Johnsons and Johnsons company. To clarify, a sudden rise in dissatisfaction and fewer ratings by the buyers of baby products
post knowing the side effects of the company's newborn skincare range led to a steep decline in the overall
market of the product
.
In conclusion, this
could be ingeminated that there are numerous advantages of convenience to rating products
online which involve making the shopper a rational buyer as well as
benefitting the manufacturer by assisting them in earning goodwill. Also
, at the same time, this
facility makes the companies more responsible as well as
accountable. Undoubtedly, it is nothing but a boon for the present as well as
potential customers and manufacturers.Submitted by kingproductsindia on
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Your opinion
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Don’t leave your opinion until the conclusion.
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...do you agree or disagree?...do you think...?...your opinion...?