The graph below shows the number of enquiries to tourist information office made by telephone, letter/email, and in person from January 2001 to June 2001.

The chart illustrates how many enquiries the Tourist Information office in a city received over a six-month

period

in 2011.

Overall

, the number of questions received by telephone and in-person increased

while

that of by email decreased moderately during the given

period

.

At

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In

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the beginning, the telephone was the best channel most people used to send an inquiry. It can be seen clearly that approximately 900 people use

this

channel,

however

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,however

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the trend went down slightly to only 800 in

february

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February

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then

continued to rise substantially until the end of

june

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June

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. On the other hand,

although

in January the size of inquiries sent by a person directly to the office was the least among other channels with only less than 500,

then

its trends climbed up significantly over the

period

and closed at around 1900 number of questions

at the end

of the

period

. Contrary to in-person and by telephone, the size of messages that have been sent using

letter

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letters

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or email shows an opposite trend.

At

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In

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the beginning, there were more than 600 files submitted but the movement declined moderately until June with only less than 400 numbers per month.