You were hurt in minor accident inside a supermarket, and you wish to complain to the supermarket. Write a letter to the manager of the supermarket. In your letter  Say who you are  Give details about the accident  Suggest how the supermarket could prevent similar accidents.

Dear Sir/Madam, As you can see from my address I live in the flat next block from your supermarket. I am writing to complain about a minor accident I encountered at your supermarket. As usual, I was there to buy some groceries. By passing through frozen products, I fell slip over the wastewater that came from the freezer's backside. It could be worse if I would not grasp the product's shelves. Fortunately, I got small bruising from

this

accident but I was in a state of shock for a number of hours afterwards. Your staff really apologised and tried to hospitalize me, but there was no need for

this

. Even though it was not a major accident, I would like you to consider it could be worse if there would be elders

instead

of me. So, I would be grateful if you could hire more cleaners who can especially take care of the frozen area. I know that there always water can be seen often. I trust that you will give

this

matter immediate attention. Yours faithfully, Mandeep Singh.