You took an elderly member of your family, who was not able to walk properly, to a museum and he/she faced a few problems. Write a letter to the manager of the museum. In your letter, * say why you visited the museum * describe the problems you faced * suggest what can be done to avoid those problems

Dear Sir or Madam, I am writing

this

letter with regard to an unpleasant occurrence I encountered when I visited your Melbourne 'Sea Life

Museum

'

last

weekend with my mother, who unfortunately had a car accident and is being supported by me and with the help of a wheelchair.

In

addition

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,addition

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I would like to suggest a few suggestions that can improve disabled visitors, once they come to visit the

museum

. A few months ago, there was a lot of publicity on Facebook about the opening of a new section that includes rare dolphins. I quickly purchased tickets but the only available tickets were 2 months ahead. During these two

months

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,months

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my mother had a car crash, but she was fully recovered,

therefore

we decided to come and visit the

museum

after all, not only after checking on the

museum

website, which specifically mentioned it is fully accessible for people with disabilities. Surprisingly, upon

arrivel

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arrival

, we discovered that

this

is not the case. The

elavator

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elevator

was faulty, and there

were

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was

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no access to the different floors with a wheelchair.

Although

, a staff member suggested

to help

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helping

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us carry the wheelchair, imagine how extremely inconvenient it was for us. Another issue we had to face

with

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apply

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was, the fact that inside the restroom on all the floors the accessible toilets for people in need were locked. I believe that those issues should be addressed as soon as possible, and I would like to suggest to you as the manager, to purchase a ramp that will be placed on all staircases to prevent mishaps like

this

in the future.

Additionally

,

according to

the law, the restroom should always be available, so you should sharpen the rules among your cleaning staff undoubtedly. I hope you will take

under

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into

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consideration my suggestion to improve the

visitors

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visitor's

visitors'

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overall

experience and I hope to come one day and discover those problems have been resolved. Yours faithfully, Emma Stone.