There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter, describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved

Dear Sir or Madam, My name is Madhur Bathla. I am writing
this
letter with reference to the complaints generated by the visitors against the reception area of our Company. There are plenty of issues raised by the public, these complaints are mainly directing the maintenance of hygiene
as well as
the condition of furniture which is not taken care of by the current staff in an appropriate manner. The reception area develops first-time experiences for the clients.
Also
, most people tend to spend a lot of time waiting for other people in the reception space, so we must prioritise it before we lose any clients or receive any more negative comments about the company's reputation. We could utilize new furniture replacing it with the older one.
Moreover
, we must ensure that the staff is aligned to do cleaning every day.
Furthermore
, painting the walls can be a good option to give the waiting range a new look. I hope you would consider my suggestions to keep our visitors' complaints to the minimum level. Yours Sincerely, Madhur Bathla
Submitted by madhur.bathla on

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Topic Vocabulary:
  • complaints
  • reception area
  • unwelcoming
  • signage
  • aesthetic appeal
  • directional signage
  • ticketing system
  • professionalism
  • feedback system
  • continuous improvement
  • welcoming atmosphere
  • efficient
  • clear signage
  • comfortable seating
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