There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter, describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved

Dear John, I am writing to provide some feasible solutions with regard to the welcome area. Most of these issues are raised by candidates visiting our organisation for interviews.

Firstly

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,

while

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waiting they have no place to seat.

Secondly

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, as they have no access to visit any floors of our

company

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, they have to wait for someone to provide them with

water

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as the

water

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station is on the first floor.

Lastly

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, there are more than 10 complaints against the receptionist being unhelpful and rude. Personally, I believe that reception is the place where strangers could inquire about our

company

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. If the place is not represented properly, it might hamper our

company

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's reputation.

To begin

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with, a few comfortable chairs should be arranged for individuals to sit in.

Furthermore

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, the

company

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could set up a portable

water

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purifier near the waiting area, which provides cold and hot

water

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. And for most of the issues related to the receptionist, a meeting should be arranged to resolve conflicts. I think by making these three major amendments, there can be a substantial decrease in the number of complaints received. Yours sincerely, Anjali Patel