You have recently bought a product after seeing a company’s advertisement. You then discovered that the purchased product did not match the description of the advertisement. Write a letter to the manager of that company. In your letter; • describe the product you bought • state the description the advertisement gave of the product • say what you want the company to do to make it up to you
Dear Sir or Madam,
I am writing
this
letter to complain about a product which I bought from your company
two days ago. Please let me elaborate on my problem.
I purchased a laptop
from your North Avenue branch. The laptop
's colour is white, and its model is SV8821. I used a credit card for payment and can provide you with the reference number.
In your advertisement, the company
asserted that the laptop
's ram is 2 GB. However
, when I opened the package and used the laptop
, I understood that it has 1 GB ram. Because my intention to buy this
laptop
was to use it for programming, I require a laptop
with better ram. As a result
, this
model is not suitable for me.
Lastly
, since in your advertisement your company
claimed that if customers do not be happy with the product, the company
will refund your payment, I want to ask for full payment as soon as possible.
Yours faithfully
Amir GhasemiSubmitted by amirghas92 on
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