You have recently bought a product after seeing a company’s advertisement. You then discovered that the purchased product did not match the description of the advertisement. Write a letter to the manager of that company. In your letter; • describe the product you bought • state the description the advertisement gave of the product • say what you want the company to do to make it up to you

Dear Sir or Madam, I am writing
this
letter to complain about a product which I bought from your
company
two days ago. Please let me elaborate on my problem. I purchased a
laptop
from your North Avenue branch. The
laptop
's colour is white, and its model is SV8821. I used a credit card for payment and can provide you with the reference number. In your advertisement, the
company
asserted that the
laptop
's ram is 2 GB.
However
, when I opened the package and used the
laptop
, I understood that it has 1 GB ram. Because my intention to buy
this
laptop
was to use it for programming, I require a
laptop
with better ram.
As a result
,
this
model is not suitable for me.
Lastly
, since in your advertisement your
company
claimed that if customers do not be happy with the product, the
company
will refund your payment, I want to ask for full payment as soon as possible. Yours faithfully Amir Ghasemi
Submitted by amirghas92 on

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