You have recently bought some camping equipment but it was faulty. You phoned the shop but no action has been taken. Write a letter to the shop maneger. In your letter, -Describe the problem with the equipment -Explain what happened when you phoned the shop -Say what you would like the maneger to do

#equipment #shop #action #maneger #-describe #-explain #-say

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Dear Sir or Madam, I am writing to request a refund for the item that I purchased on your website

last

Linking Words

week,

also

Linking Words

let you know

that

Correct word choice

apply

show examples

how disappointing your

costomer

Correct your spelling

customer

sevice

Correct your spelling

service

was when I phoned a few days ago. I bought a tent for a family camping. As soon as I

recieved

Correct your spelling

received

it, I opened it in my garden to make sure that we all

are

Unnecessary verb

apply

show examples

fit in the tent. But unfortunately, I

have

Unnecessary verb

apply

show examples

found a hole inside

Change preposition

apply

show examples

the tent. I phoned your customer service department 3 days ago and

spoken

Wrong verb form

spoke

show examples

to a lady who is one of the customer service assistants. She

promissed

Correct your spelling

promised

me that she would organise a replacement and post it as soon as possible she could. But since

then

Linking Words

, I have not heard from her or your company yet. As we have already planned to

going

Change the verb form

show examples

to a camp

this

Linking Words

weekend, I had to go to a local supermarket and purchase one yesterday.

This

Linking Words

is very

dissapointing

Correct your spelling

disappointing

and letting my children down.

Although

Linking Words

I have been a royal

costomer

Correct your spelling

customer

with

Change preposition

show examples

your shop for almost for 5 years,

this

Linking Words

matter made me feel to cancel my

menbership

Correct your spelling

membership

. I would

therfore

Correct your spelling

therefore

like to request a full refund for the product and train your staff member regularly to improve your service. If you could start

prosessing

Correct your spelling

processing

my request immediately, I would really appreciate it. Thank you very much in advance for your consideration and I look forward to hearing from you soon. Yours faithfully, Sophie Lawson

Submitted by keiko_o_1209 on Mon Jun 19 2023

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5
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
16
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

249 words

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