You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -Give detail of the purchase -Desribe the problem -Explain why you need a replacement urgently.
Dear Sir or Madam,
I am writing to complain about the dress I received from your company just now.
I purchased the dress on the company’s website with the order number XXX on July 2 and its brand name was H&M. The total bill was $200 which I suppose should be a high-end item.
However
, I was totally disappointed when receiving it. I ordered pure white colour which is the colour the host of the party I will attend has requested but it came in cream. The size was not correct too, as I need M but it was S, therefore
I could not try it on. Furthermore
, I expected it to be real velvet rather than coarse silk like this
one.
As I am going to wear this
dress to a wedding reception next week, I request you to send me the right one before this
weekend. If you cannot ensure this
, I will need a full refund to my account by tomorrow so that I can buy a new one myself.
I hope that you can address this
problem as soon as possible.
Yours faithfully,
Maria DoSubmitted by mariatuyet82 on
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