You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -Give detail of the purchase -Desribe the problem -Explain why you need a replacement urgently.

Dear Sir or Madam, I am writing to complain about the dress I received from your company just now. I purchased the dress on the company’s website with the order number XXX on July 2 and its brand name was H&M. The total bill was $200 which I suppose should be a high-end item.
However
, I was totally disappointed when receiving it. I ordered pure white colour which is the colour the host of the party I will attend has requested but it came in cream. The size was not correct too, as I need M but it was S,
therefore
I could not try it on.
Furthermore
, I expected it to be real velvet rather than coarse silk like
this
one. As I am going to wear
this
dress to a wedding reception next week, I request you to send me the right one before
this
weekend. If you cannot ensure
this
, I will need a full refund to my account by tomorrow so that I can buy a new one myself. I hope that you can address
this
problem as soon as possible. Yours faithfully, Maria Do
Submitted by mariatuyet82 on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Essentional vocabulary list for IELTS Writing 7+

Learn how to write high-scoring essays with powerful words.
Download Free PDF and start improving you writing skills today!
Topic Vocabulary:
    What to do next:
    Look at other essays: