There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter, describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved

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Dear John,
This
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is Navjot Kaur from the accounting department. Today I have been writing to you regarding issues related to the reception
area
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along with
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some possible solutions. From
last
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two to three months, we have received numerous complaints related to
visitors
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area
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namely, less sitting chairs, less front staff.
However
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, the majority of the complaints are of only one receptionist at a desk because it wastes a lot of
visitors
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'
time
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.
Moreover
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, sitting arrangements are
also
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for only 10
visitors
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at a
time
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. Undoubtedly, the first
area
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of
visitors
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' attention is the reception
area
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, so it should be spacious and provide quick service. As it represents our company and its services.
Therefore
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, by looking at the guest concerns we need to hire a front desk staff because it's hard for a single staff to handle ample guests at a
time
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.
Furthermore
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, there should be at least 10 more chairs in the reception
area
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to accommodate more people at a
time
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. Hopefully, you will like my suggestions and work on these concerns as soon as possible. you're faithful, Navjot Kaur
Submitted by navjotbenipal94 on

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I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • complaints
  • reception area
  • unwelcoming
  • signage
  • aesthetic appeal
  • directional signage
  • ticketing system
  • professionalism
  • feedback system
  • continuous improvement
  • welcoming atmosphere
  • efficient
  • clear signage
  • comfortable seating
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