Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio

#two #weeks #radio #branch #chain #shops #work #shop #week #delay #repair

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Dear Manager, I'm writing to inquire about the radio I brought in your branch shop

last

two weeks.I'm not sure whether you remember still. Because it was not work available,

Last

Monday I sent it back to your customer service

center

Change the spelling

centre

show examples

, your colleague told me that it will be repaired for about 3 to 5 days at that moment when you finished it, you will call me back. but today it is already a week yet. I feel a little bit unhappy and disappointed about your delay. I need to know why your maintenance department delays the time back to me, and when it can be repaired. If it cannot be repaired quickly, I consider it could have more problems in the future. In that case, I prefer to change to a new one. I brought

this

radio for my daughter to prepare for her English learning and it has affected her study progress right now. I would like to discuss

this

matter with you

further

. Please contact me as soon as possible. I trust

this

matter can be resolved quickly and look forward to your early reply . Yours, Tina

Submitted by guojingchang0426 on Thu Jul 13 2023

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

Best regards,
Warm wishes,

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

191 words

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Topic Vocabulary:

malfunctioning
inconvenience
promptly
compensation
customer satisfaction
reliable
favorable resolution
essential
retail business
well-known chain
swift resolution
personal use
disappointment
frustration
inquiry

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The Closing

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