Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio
Dear Manager,
I'm writing to inquire about the radio I brought in your branch shop
last
two weeks.I'm not sure whether you remember still. Because it was not work available,
Last
Monday I sent it back to your customer service center
, your colleague told me that it will be repaired for about 3 to 5 days at that moment when you finished it, you will call me back. but today it is already a week yet. I feel a little bit unhappy and disappointed about your delay.
I need to know why your maintenance department delays the time back to me, and when it can be repaired. If it cannot be repaired quickly, I consider it could have more problems in the future. In that case, I prefer to change to a new one. I brought Change the spelling
centre
this
radio for my daughter to prepare for her English learning and it has affected her study progress right now.
I would like to discuss this
matter with you further
. Please contact me as soon as possible. I trust this
matter can be resolved quickly and look forward to your early reply
.
Yours,
TinaSubmitted by guojingchang0426 on
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The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,