Write a letter informing the e-commerce online store customer desk about a damaged product you received

✨ Do you want to improve your IELTS writing?

Dear Sir/Madam, I am writing

this

Linking Words

essay to inform you that

last

Linking Words

week, I bought an Apple

phone

Use synonyms

14 pro max from your website. But the

phone

Use synonyms

screen has been damaged and the charger is not working. I want to return

this

Linking Words

item and get my full refund or a new device. Because

this

Linking Words

phone

Use synonyms

is useless for me. if you want that I can send the

phone

Use synonyms

or charge it back to your company, but I

also

Linking Words

want to deliver a charge with my refund money or a new

phone

Use synonyms

or charger. I am sending my information with

this

Linking Words

letter where you need to send me a full refund or a new

phone

Use synonyms

and charger. 9876566689 is my contact number. if you have any questions or concerns. Please contact me on

this

Linking Words

number. I hope you will not disconnect me. waiting for your response. Yours sincerely, Veena Rani.

2025veenaWed Jul 19 2023

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

Dear + name
Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

3
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

149 words

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 & Task 2 checks
Practice with essays, charts, and letters.
Personalized suggestions & mistake analysis
Spot every mistake and boost your score.
Topic ideas & vocabulary helpers
Expand your ideas and use the right words.
Progress tracking
Watch your writing improve with every practice.

What to do next:

Look at other essays:

7
band
It is commonly believed that some people are with certain talents for instance for sport and music, and others are not. However, it is sometimes claimed that any child can be taught to become a good sport person or musician. Discuss both views and give tour opinion.
Some people argue about the innate talent that individuals have for sports or music as an example, meanwhile others do not. Either way, it is a fact that becoming a sport or musician can be achieved through discipline and perseverance. I am a believer that in some cases people who start studying any skills or practising sports since their earliest childhood could achieve their dream of becoming a good person in those fields. This essay will discuss both sides and provide examples of it.
7
band
Government should not have to provide care or financial support for elderly people because it is the responsibility of each person to prepare for retirement and support him or herself. To what extent do you agree or disagree with this opinion.
The amount of public money which is spent on providing care or financial support for elderly people has been one of the problems that some societies have been facing. In response to this situation, some people say that we should stop taking such measures because it is the responsibility of each person to prepare for retirement and support him or herself. And, I strongly disagree with this statement. This essay will discuss this topic and give the author's opinion.
6
band
The government should control the Internet to reduce cyber crime and ensure safety of users. To what extent do you agree or disagree with this statement?
Today's world relies heavily on the internet. Like a coin with two sides, the internet has its own merits and demerits. The first and most significant disadvantage of the internet is cybercrime. We see numerous cases of money theft reported worldwide, facilitated by advanced internet technologies, particularly related to money transfers. In this essay, we will discuss how to reduce cybercrime and ensure user safety through government control.
6
band
A rise in the standard of living in a country often only seems to benefit cities rather than rural areas. What problems can this cause? How might these problems be reduced?
There has been an issue revolving around a rise in the standard of living in a country. It can be seen that cities benefit better from this aspect rather than rural areas. In this essay, I will look into the issues that can be caused and propose solutions to mitigate this problem.
7
band
Family members and friends caring for elderly people find it hard to spend enough time looking after them. What are the causes of this problem? What solutions can you suggest?
Many individuals find it hard to fend for their elderly people even if they are members of the family and friends caring. In this essay, both the causes of this matter and my opinion to tackle this problem will be outlined in the following paragraphs before reaching a conclusion.

Write a letter informing the e-commerce online store customer desk about a damaged product you received

The Greeting

It is commonly believed that some people are with certain talents for instance for sport and music, and others are not. However, it is sometimes claimed that any child can be taught to become a good sport person or musician. Discuss both views and give tour opinion.

Government should not have to provide care or financial support for elderly people because it is the responsibility of each person to prepare for retirement and support him or herself. To what extent do you agree or disagree with this opinion.

The government should control the Internet to reduce cyber crime and ensure safety of users. To what extent do you agree or disagree with this statement?

A rise in the standard of living in a country often only seems to benefit cities rather than rural areas. What problems can this cause? How might these problems be reduced?

Family members and friends caring for elderly people find it hard to spend enough time looking after them. What are the causes of this problem? What solutions can you suggest?