You have moved to another city but your bank has your old address and continues to send all communication there. Write a letter to your bank branch. In the letter, mention: •Where have you moved? •What problem are you facing regarding the bank’s communication? •What you want them to do regarding old communication already sent to the wrong address.

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Dear Sir or Madam, I am writing to inform you regarding the changes in my
address
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and some issues with my former
address
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. I have opened my bank account under my previous residence which was located in Colombo.
However
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, I have moved to Kandy since January 2023 because I sold my old property. I would like to bring you notice that I have been facing a number of difficulties with the information sent by your bank. Still, all confidential document is sent to my previous
address
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.
According to
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this
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situation, I am unable to receive my updates
such
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as monthly statements and changes of interest rates.
Therefore
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, considering my
address
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change, If it is possible, I kindly request you to send my past records and documents to y e-mail account. Because would not be able to access my past petter which you have sent to my old
address
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. Thank You. Yours Faithfully, J.Amal

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