You have moved to another city but your bank has your old address and continues to send all communication there. Write a letter to your bank branch. In the letter, mention: •Where have you moved? •What problem are you facing regarding the bank’s communication? •What you want them to do regarding old communication already sent to the wrong address.

Dear Sir or Madam, I am writing to inform you regarding the changes in my
address
and some issues with my former
address
. I have opened my bank account under my previous residence which was located in Colombo.
However
, I have moved to Kandy since January 2023 because I sold my old property. I would like to bring you notice that I have been facing a number of difficulties with the information sent by your bank. Still, all confidential document is sent to my previous
address
.
According to
this
situation, I am unable to receive my updates
such
as monthly statements and changes of interest rates.
Therefore
, considering my
address
change, If it is possible, I kindly request you to send my past records and documents to y e-mail account. Because would not be able to access my past petter which you have sent to my old
address
. Thank You. Yours Faithfully, J.Amal
Submitted by shanikamaduri on

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