You should spend about 20 minutes on this task. You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem.
Dear Sir or Madam,
I hope
this
email finds you well, I am writing this
email in order to solve the purchase issue that I had yesterday. My name is Nouf and I have been a customer of your bank since
10 years. My ID number is 0272049901
Yesterday I was shocked by a credit transaction that I am sure I did not buy, and I believe that it happened by mistake from your side. It comes from a global and unknown website.
The number of the purchase order is 37399272, and the Change preposition
for
amonut
cost is 392$.
Please investigate and make sure that it's not a scam attempt ,and I really hope that you find a solution. I would suggest a refund for the total amount to my account as soon as possibleCorrect your spelling
amount
,
because I really need it by Remove the comma
apply
Sunday's
morning.
Thank you for understanding, looking forward to hearing from you.
Nouf,
Best regards,Change noun form
Sunday
Submitted by noufxmut on
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Language Usage
There are minor grammatical errors in the letter. For example, 'amount cost' should be 'amount' or 'cost.' Also, 'since 10 years' should be 'for 10 years.'
Structure
Consider breaking up the letter into more distinct paragraphs, such as one for the introduction, one for the explanation, and another for the suggested actions.
Suitable Writing Tone
The letter is polite and respectful, maintaining a suitable tone for communication with a bank manager.
Complete Response
The task response effectively addresses all points required by the prompt, providing clear details on what action you would like the bank to take.
Greeting and Closing
The letter begins and ends with appropriate greetings and closings.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite
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