You have bought some clothing online and are not satisfied with your purchase Write a letter to the company that you bought the company from. In you email Give details of he purchase describe the problem explain why you need a replacemnet urgently
Dear Sir,
I hope
this
letter finds you well. I am writing this
letter to express my dissatisfaction regarding the clothes I purchased from your online store
.
Allow me to explain the problem. Firstly
, I bought a Kenzo blue T-shirt with a lion logo on the center
and a Change the spelling
centre
white-colored
collar from your Change the spelling
white-coloured
store
on June 22nd. The price of the T-shirt was around $120, and I purchased it from Amazon.
As for the issue, there is a hole behind the neck of the T-shirt. Moreover
, the clothes look pre-used rather than brand new, and there is no tag attached to them. However
, your description box states that all items from your store
are brand new with tags. Hence
, I felt disappointed.
I would like to file an insurance claim for the clothes. If I understand correctly, with a valid insurance card, the company should replace my item within 30 days if any problem arises. Additionally
, I made the payment using my credit card and have retained the receipt as proof of purchase from your store
. I also
recorded the unboxing process to ensure any problems are documented.
I hope you can resolve this
matter promptly.
Yours Sincerely,
JunSubmitted by wilztan6700 on
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