You recently purchased a new laptop online, but when it arrived, it was damaged. Write a letter of complaint to the company and. Explain why you are writing Describe the problem with the laptop State what you would like the company to do about it
Dear laptop123,
My name is Hieu. I am writing to express my dissatisfaction with the recent purchase of a
laptop
from your online store. I want to change to another laptop
.
Unfortunately, upon its arrival, I discovered that the laptop
was damaged. The packaging appeared to be intact, but upon opening it, I noticed visible signs of impact on the laptop
's exterior. The screen was cracked, and there were several dents on the body of the device. As a result
, the laptop
is rendered unusable and falls greatly below my expectations.
I kindly request that the company takes immediate action to rectify this
situation. I would appreciate a replacement laptop
of the same model in perfect condition sent to me as soon as possible. Furthermore
, I believe it is essential for the company to bear the cost of shipping for the return of the damaged laptop
.
Thank you for your attention to this
matter.
Yours Sincerely,
HieuSubmitted by yeshomeclass on
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