You have moved to another city but your bank has your old address and continues to send all communication there. Write a letter to your bank branch. In the letter, mention: Where have you moved to? What problem are you facing regarding the bank’s communication? What you want them to do regarding old communication already sent to the wrong address?

Hello Sir I am writing to request you change my address in your records and send me a new credit card in my mail. I have been banking with your branch for a long time, and your staff have always been kind and helpful to me. Around a month ago, I paid a visit to your branch to notify the changes in my address as I have moved to 1739 Stenson Boulevard, Peterborough. As

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the Client Advisor, she made the changes in my mailing and permanent residence,

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, I have not received any of my account statements in my new mailing location. To my surprise, when I called your head office to enquire about my monthly statements, I came to know that those are still being delivered to my previous home, and the bank has no information about the new one. Not only

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, my VISA has

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been mailed to my old residence, I am really terrified by

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as it can be misused by anyone.

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is why, I request you to cancel the existing card and issue me a new one with new numbers on it so that I may not be defrauded by the recipient of the card. Adding to that, please make sure to send the

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statement to my new mailing location so that I can track my day-to-day activities. Hoping for the appropriate actions from your end Thank you Yours sincerely Gurjot Kaur