You should spend about 20 minutes on this task. Your organized flight has been canceled. Write a letter to the airline company. You should 1) complain about the situation, 2) request what you need from them to make a travel insurance claim, 3) suggest what they should do in future situations. You should write at least 150 words.

Dear Sir or Miss, I'm writing to complain about the

flight

I booked with your company

this

morning. My name is Tina, I had an important meeting

this

afternoon in New York City. I scheduled my

flight

plan on

this

aeroplane

last

week in advance.

Flight

No. is 12345.

This

morning, when I arrived at the airport, your colleague said the plane had some security issue emergency, and it had to be cancelled for security considerations.

Furthermore

, I was angry that they could not provide an alternative aeroplane for our

flight

, and

as a result

, I had to take a bus to go to my destination rashly.

Although

I caught up on my meeting.but

this

journey has caused me exhausted all day. I require your company to return the money for my ticket price as soon as possible because I bought travel insurance when I booked the

flight

ticket. Kindly

although

I can understand that some emergencies are hard to arrange and predict in advance, I think your company should manage and establish alternative plans in different situations. I look forward to your response. Yours, Tina.