Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item
Dear retailer,
I am writing
this
letter to you regarding an item, I bought from your shop yesterday which came damaged. I will attach the bill with this
letter for your reference.
Yesterday, I bought a TV from your shop but when I received the delivery, the display was not working properly and even I noticed a minor crack on the display on the right bottom of the TV. I also
contacted your customer care service and they told me, that they are going to give me an update, but still nothing is received from their side. Kindly arrange transport for the return of the defective item to your shop to get examined. Please verify the product and make a refund of the product as soon as possible and if any further
information is needed please ask for it at +91 7567511503.
Thanks for considering the request in advance.
Yours sincerely,Submitted by patels
on
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