The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints from passengers. Summarise the information by selecting and reporting the main features, and make comparisions where relevant.
#show #performance #bus #company #terms #punctuality #target #complaints #passengers #summarise #information #features #comparisions
The two figures illustrate the passenger complaint number of a bus
company
and its on-time targets and the reality over a 4-year
period.
Overall
, this
company
's actual on-time percentages fluctuated, whereas
its targets gradually decrease year
after year
. Moreover
, the number of complaints
witnessed a rise when comparing the first year
to the last
one.
In 1999, the punctuality goal of this
company
was 86%, while
the result was 85%. After a year
, the target was the same as the first year
, whereas
the outcome witnessed a 3% drop, which was from 85% to 82%. In the period from 2001 to 2002, the goal and the actual result of the bus company
were stable at 85%, which was reduced from 86 to 85%, and 84%, which witnessed a raise of 2%, respectively. In the last
year
, the actual outcome surpassed the goal which was 85% to 84%, which observed a decrease one more time.
Moreover
, there was a fluctuation witnessed in the number of customer complaints
. Starting with 70 complaints
in the year
1999, and then
rising to 100 in the following year
. Subsequently
, it dropped back to 90 after a year
. In the next 2 years, the customer complaint numbers witnessed a steady increase and then
hit its peak at 120 complaints
in 2003.Submitted by cathyngo1512 on
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Vocabulary: Replace the words company, year, complaints with synonyms.
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Vocabulary: The word "number of" was used 3 times.
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Vocabulary: The word "decrease" was used 2 times.
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