The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints from passengers. Summarise the information by selecting and reporting the main features, and make comparisions where relevant.

The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints from passengers. Summarise the information by selecting and reporting the main features, and make comparisions where relevant.
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The two figures illustrate the passenger complaint number of a bus
company
Use synonyms
and its on-time targets and the reality over a 4-
year
Use synonyms
period.
Overall
Linking Words
,
this
Linking Words
company
Use synonyms
's actual on-time percentages fluctuated,
whereas
Linking Words
its targets gradually decrease
year
Use synonyms
after
year
Use synonyms
.
Moreover
Linking Words
, the number of
complaints
Use synonyms
witnessed a rise when comparing the first
year
Use synonyms
to the
last
Linking Words
one. In 1999, the punctuality goal of
this
Linking Words
company
Use synonyms
was 86%,
while
Linking Words
the result was 85%. After a
year
Use synonyms
, the target was the same as the first
year
Use synonyms
,
whereas
Linking Words
the outcome witnessed a 3% drop, which was from 85% to 82%. In the period from 2001 to 2002, the goal and the actual result of the bus
company
Use synonyms
were stable at 85%, which was reduced from 86 to 85%, and 84%, which witnessed a raise of 2%, respectively. In the
last
Linking Words
year
Use synonyms
, the actual outcome surpassed the goal which was 85% to 84%, which observed a decrease one more time.
Moreover
Linking Words
, there was a fluctuation witnessed in the number of customer
complaints
Use synonyms
. Starting with 70
complaints
Use synonyms
in the
year
Use synonyms
1999, and
then
Linking Words
rising to 100 in the following
year
Use synonyms
.
Subsequently
Linking Words
, it dropped back to 90 after a
year
Use synonyms
. In the next 2 years, the customer complaint numbers witnessed a steady increase and
then
Linking Words
hit its peak at 120
complaints
Use synonyms
in 2003.
Submitted by cathyngo1512 on

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Linking words: Don't use the same linking words: "last, moreover, whereas".
Introduction: The introduction is missing.
Introduction: The chart intro is missing.
Introduction: The chart intro is missing.
Vocabulary: Replace the words company, year, complaints with synonyms.
Vocabulary: Rephrase the word "number of" in your introduction.
Vocabulary: The word "number of" was used 3 times.
Vocabulary: The word "decrease" was used 2 times.
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