You have bought a new laptop computer and in a few days of purchase discovered amajor flaw, write a letter to the Company In your letter - Intoduce yourself - explain the situation - say what action you would like to company to take.

Dear Apple: My name is Yunhan
who
Correct pronoun usage
I
show examples
bought a Macbook Pro at Toronto, Eaton Center location
last
Friday, 2 PM, with my Apple series number EB23OKWL. In the meantime, I purchased a warranty for Apple Care of 2 years. When I arrived home and did
assemblization
Correct your spelling
as embolization
, the laptop worked perfectly.
However
, a day ago, it started to have noise
while
I play music or videos on it. I tried several times to restart the computer but it doesn't work. I am wondering whether it is the system's problem or the hardcore issues. Can you send me a few pieces of advice on how I can check the issue at home? I have the urgent of using a laptop for online courses. If that cannot help, I may need to change to a new one as soon as possible with my warranty. Do you have the same model in stock right now? Hoping to hear from you soon. Best Regards, Yunhan Chen
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Topic Vocabulary:
  • flaw
  • introduce
  • verification
  • major
  • describe
  • malfunction
  • hardware
  • software
  • performance
  • replacement
  • refund
  • urgency
  • resolve
  • purchase
  • attention
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