Write a letter to the manager about your stay. In your letter: Give details of your stay What were the high & low points of the hotel What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear .....................,

Dear Sir or Madam, I am writing

this

letter to let you know about my recent visit to your hotel

this

month. The purpose of my stay was the occasion of my birthday; my husband decided to book

this

hotel after checking the amazing reviews online on your website. Let me explain the matter

further

, we booked 2 bedrooms one for us and the other one for our parents.

Due to

my birthday occasion, the reception staff offered us to book the party hall and pool area for a few hours at no cost, we felt glad after knowing it. But, later that day when we checked with staff again about the booking we made, they mentioned that it got cancelled since someone else paid for it in advance, I was left disheartened after that. I would like to suggest that you should check with your staff about

this

matter. Since

this

incident spoiled my birthday program and we had to do

last

-minute bookings somewhere else. I hope

this

doesn't happen to anyone else and you take strict attention to

this

situation. Yours faithfully, Gurpreet