The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve) Summarise the information by selecting and reporting the main features and make comparisons where relevant.

The bar chart illustrates the bus

company

's

performance

with respect to punctuality. The data provided in

this

chart compares the actual

performance

of the

company

with their expected

performance

between 1998 and 2003.

To begin

with, in 1998, the actual

performance

was good comparatively which was 85% which is a little bit less than the expected which was 86% but in 2000, the

performance

of the

company

suddenly collapsed to 82%

whereas

the target

performance

was the same i.e. 86%.

Furthermore

,

due to

the collapse of actual

performance

in 2000, the

company

decided to reduce the expected efficiency of the buses so that they could achieve the target.

Therefore

, in 2001, the targeted

performance

was 85% which was almost achieved by 84.5%.

In addition

,

at the end

of the information in the bar chart, the

company

successfully overtook the targeted

performance

percentage. In 2003, the efficiency of the buses was around 85%

while

the target was 84.5%.