You recently organized an all-day meeting for your company, which took place in a local hotel, in their feedback, participants at the meeting told that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel - say what the participants liked about the hotel - explain why they were unhappy about the food - suggest what the manager should do to improve the food in future

Dear Sir or Madam, Hi, I’m a senior manager at the Works design company, which held an all-day meeting at the Grand Hotel

last

week Monday. I’m writing

this

letter to let you know our thoughts on your establishment. I hope our review can be helpful for you to improve your business. First of all, we were greatly impressed by how much the conference room we rented is well equipped. All the electronic devices we need were already there and those are functioning very well

such

as speakers, monitors and remotes etc. It made our job to prepare the meeting way easier. And we appreciated that Grand Hotel provided those so well.

However

, we had a minor complaint about the

food

that we ordered for lunch. Even though the

food

was very fresh and tasted good, there was only one dish for vegetarians. We expected that you would provide more various

food

options for everyone but we didn’t get it and were very disappointed. If you can try to add more vegetarian foods to the menu or inform them what

food

menu will be delivered before booking, that would be very helpful for customers who have a limited diet. I hope my letter can be found as constructive feedback. Yours sincerely, Dayoung Lee